HR
Keeping the human element strong
How CTM Biomedical kept its HR Roadmap on track during a temporary vacancy


Introduction
CTM Biomedical provides human connective tissue grafts for surgical uses. Their extracellular matrix (ECM) products are used extensively in orthopedics, neurosurgery, podiatry, and oral and maxillofacial surgeries. They maintain the highest pedigree of care for its clients, patients, and employees.
When Maternity coverage was needed for its Director of Human Resources, CTM partnered with BrightIron to handle its People Operations with the same vision and care, but without the hassle and costs of a full-time replacement.
The Challenge
CTM needed director-level services and strategic coordination. Robust U.S. and Canadian labour relation experience were essential for providing accurate operational support for its employees. Compensation and cultural vision were paramount in providing CTM’s highly motivated and skilled staff the empowerment expected to drive their success. The team needed solutions that:
- Preserved the smooth operational processes
- Streamlined organizational support
- Expanded the culture vision

How BrightIron Helped
Strategic Guidance:
BrightIron operated as an extension of CTM’s team and helped deliver on the organizational strategy. Quarterly performance reviews, bonuses, and improved IT security measures were implemented to further strengthen the Company’s commitments to all its team members.
Compensation and Rewards:
BrightIron worked closely with Senior Leadership at CTM Biomedical to produce a lasting compensation and rewards program that reflected the quality and experience of its employees. A full compensation matrix and levels program ensures that CTM’s employees have incentive and growth that will last for years to come.
Bridging Organizational Demands:
Rather than simply maintaining the status quo, BrightIron dug in extensively to help with organizational demands at CTM. Meticulous detail and data driven insights led to properly aligned, scalable employee growth.
Onward with Heart and Expertise:
For entrepreneurs looking for a solution to their People Strategy and Operations, BrightIron provides the essential resources needed, at the right level of experience, to ensure your People Strategy continues to evolve and your team has the ongoing support needed. Whether it is covering for a mat leave or a growing need for some HR support, BrightIron can support you without the full-time permanent costs.

“The experience of bringing on BrightIron was fast and seamless. I had overlap with the person supporting our team and even though I ended up going on leave earlier than anticipated, she was able to manage the HR function easily until my return. Our staff had HR support while I was on leave, and our senior leadership team had a business partner to support them when making people-related decisions.”
Quote from Director of HR































